Last Updated: 12/22/20
We have implemented these practices for SunZuri Solar’s web site and dependent pages. We have instructed our website administrator to include information regarding these privacy practices on each location of the SunZuri Solar website where personal information is collected.
Collection and Use of Personal Information
Personal information means any information that can be used on its own or in the aggregate to identify any individual, including but not limited to: first and last name; email address; a home, postal or other physical address or other contact information; title, birth date, gender, occupation, industry, or personal interests; and other information necessary or useful to provide a product or service that you have requested. Please note that by requesting a product or service and providing any personal information to us in order to do so, that you are voluntarily providing such information.
For customers interested in SunZuri Solar’s loan offering, we collect personal information from you or others on your behalf, on our credit evaluation request and other forms, including identifying information such as name, address, telephone number, date of birth, Social Security Number, bank routing information, and credit-related information such as your outstanding mortgages. We also receive information about you from consumer reporting agencies such as credit history and capacity.
Protecting Personal Information
Personal information gathered about customers interested in leasing a solar panel system is only accessible by appropriate personnel who have a business need for the information. We provide training and communication programs to educate our personnel about the meaning and requirements of this privacy statement and our privacy practices. We use systems, policies, and procedures to maintain the accuracy of customer information provided to us by our customers and to protect it from loss, misuse, or alteration.
How We Use Personal Information
Domain Name and IP Address
We collect the domain names and IP addresses of our visitors for statistical purposes, in order to measure use, to improve the content or responsiveness of our site, or to customize the content or layout of the site for the individual visitor. We do not disclose this information to third parties in such a way that such information could be used to identify you. We may aggregate information relating to our visitors’ traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers.
You may visit our website anonymously if you wish, by using security features (e.g., “do not track signals”) or appropriate software or web services available from or through third parties.
You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail.
We collect only those e-mail addresses that are volunteered by the visitor, through e-mail messages addressed to our company or its employees, or through visitor responses via the “contact us” portion of the site, e-mail marketing destination web pages and public events.
We use the lists of e-mail addresses for our marketing purposes and to inform those interested in our products about events, products, services or other items of interest. We may also use the lists of e-mail addresses volunteered by our visitors to register the visitor for an extranet account or to process orders for brochures and other written materials.
You may opt-out of receiving the promotional or marketing e-mails at any time by following this link, notifying us as a reply to any unwanted e-mail, or by writing to SunZuri Solar [ insert official address ]. Requests to unsubscribe from SunZuri Solar e-mails may take 10 business days to process. This opt-out procedure will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase, service request or change in the visitor’s user profile) or for e-mails that confirm a visitor’s status as a registered user of the SunZuri Solar customer extranet.
Other Personal Information
We may use a mailing address or phone number that a visitor provides for a variety of SunZuri Solar-related reasons. We may send periodic mailings to visitors or make telephone calls to inform those visitors who have provided a mailing address or telephone number of new products, services or events.
If you do not wish to receive such calls or mailings, you may request to be removed from the contact list by contacting SunZuri Solar at [email protected] or by telephone (phone_number). Additionally, you may make your request by writing to SunZuri Solar [ insert official address ]
Personal Information is Not Released to Outside Parties
A cookie is an element of data that a website can send to your browser, which may then be stored on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. SunZuri Solar uses one type of cookie to maintain your login information for as long as you are using the site. No personal information is stored in this cookie and the cookie is deleted from your computer when you leave the website. Our second cookie type is used only to identify you as you move throughout our site, providing faster, personalized access to view various site pages.
We safeguard the security of the data you send us with certain physical, electronic, and managerial procedures that are recognized in the industry. We have taken reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser. Products and services are available which can help give you privacy protection while navigating the Web.
We maintain your personal information on servers and computers located in the United States and operated under our direct supervision and control. We do not forward your personal information outside the United States.
We do not structure our website to attract children, and our products and services are designed for access or use by children. Accordingly, we do not to intend to collect personal information from anyone whom we know to be under 13 years of age. If you are under the age of 13 or are the parent or guardian of someone under the age of 13, and you believe personal information regarding such child has been provided to us, please contact us immediately so that we may remove this information.
Third Party Sites
Deletion and Modification of Your Information; Retention
We retain your personal information for only so long as necessary to provide the services or products you have requested, or to comply with applicable law. You may request that we remove or modify your information by contacting us at [email protected] or following instructions to do so on your account, but please note that the modification or removal of your information may result in all or a portion of the products or services becoming unavailable to you.
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